Live Chat SAAS reviews

Provider	Trial	Pricing	Key Features	Score
Intercom Added on 7 July, 2023	14 days	Starting from: $74/month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	8.2	Visit Site
LiveChat Added on 7 July, 2023	14 days	Starting from: $16 per agent per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	8.0	Visit Site
Zendesk Chat Added on 7 July, 2023	14 days	Starting from: $19 per agent per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Drift Added on 7 July, 2023	7 days	Starting from: $2,500/month	Knowledge Base Multi-Channel Support Reporting and Analytics Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Freshchat Added on 7 July, 2023	14 days	Starting from: $15 per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
LiveAgent Added on 7 July, 2023	14 days	Starting from: $15 per agent per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Tawk.to Added on 7 July, 2023	0 days	Starting from: Free	Ticket Management Knowledge Base Multi-Channel Support Reporting and Analytics Automation Rules AI-Powered Chatbot Customizable Workflows Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Crisp Added on 7 July, 2023	14 days	Starting from: $49/month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Automation Rules AI-Powered Chatbot Sentiment Analysis Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.4	Visit Site
Tidio Added on 7 July, 2023	7 days	Starting from: $29/month	Knowledge Base Multi-Channel Support Reporting and Analytics Automation Rules AI-Powered Chatbot Customizable Workflows Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Customization Options Data Export Documentation and Knowledge Base View More	7.4	Visit Site
JivoChat Added on 7 July, 2023	14 days	Starting from: $13/month	Knowledge Base Multi-Channel Support Reporting and Analytics Automation Rules AI-Powered Chatbot Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.4	Visit Site
Olark Added on 7 July, 2023	14 days	Starting from: $19 per month	Multi-Channel Support Reporting and Analytics Automation Rules Customizable Workflows Email Support Chat Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	6.8	Visit Site
Pure Chat Added on 7 July, 2023	30 days	Starting from: $15 per month	Reporting and Analytics Automation Rules Email Support Chat Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Customization Options Data Export Documentation and Knowledge Base View More	6.4	Visit Site