Helpdesk SAAS reviews

Provider	Trial	Pricing	Key Features	Score
Helpscout Added on 7 July, 2023	15 days	Starting from: $20/month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules Customizable Workflows Phone Support Email Support Chat Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.4	Visit Site
Kustomer Added on 7 July, 2023	14 days	Starting from: $89 per user per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	8.2	Visit Site
Zendesk Added on 7 July, 2023	14 days	Starting from:	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Asset Management Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	8.2	Visit Site
HappyFox Added on 7 July, 2023	14 days	Starting from: $39/agent/month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Customizable Workflows Asset Management Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Freshdesk Added on 7 July, 2023	21 days	Starting from:	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Asset Management Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Zoho Desk Added on 7 July, 2023	15 days	Starting from: $14 per agent per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Asset Management Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Gladly Added on 7 July, 2023	14 days	Starting from: $150 per user per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules AI-Powered Chatbot Sentiment Analysis Predictive Support Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Kayako Added on 7 July, 2023	14 days	Starting from: $30 per agent per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Customer Portal Automation Rules Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Gorgias Added on 7 July, 2023	7 days	Starting from: $60 per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Automation Rules AI-Powered Chatbot Sentiment Analysis Customizable Workflows Phone Support Email Support Chat Support 24/7 Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.8	Visit Site
Front Added on 7 July, 2023	14 days	Starting from: $49 per user per month	Ticket Management Knowledge Base Multi-Channel Support SLA Management Reporting and Analytics Automation Rules Sentiment Analysis Customizable Workflows Phone Support Email Support Chat Support User Roles and Permissions Onboarding and Training API Support Third-party Integrations Single Sign-On Customization Options Data Export Documentation and Knowledge Base View More	7.4	Visit Site