avatar Zenefits Review

Zenefits offers comprehensive HR software for small businesses, streamlining payroll, benefits, and compliance. Strengths include user-friendly interface and affordability. Areas for improvement include customer support and advanced reporting features.

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What we love:

Employee Data Management

Robust HRIS with centralized employee data storage, customizable fields, and user-friendly interface for efficient management.

8/10

Payroll Processing

Integrated payroll system with automatic tax calculations, but may lack advanced features for complex payroll needs.

7/10

Recruitment and Onboarding

Streamlined applicant tracking, offer letter generation, and onboarding workflows with customizable templates and e-signature capabilities.

8/10

Payroll Processing Review

We've been using Zenefits' payroll processing feature for several months now, and it's significantly improved our HR operations. The system automates many time-consuming tasks, reducing errors and saving us countless hours. We appreciate how it integrates seamlessly with other Zenefits modules, creating a unified platform for all our HR needs.

The user interface is intuitive, making it easy for our team to navigate and manage payroll tasks. We're particularly impressed with the automatic tax calculations and filings, which have eliminated a major headache for our finance department.

While the system is robust, we did experience a slight learning curve during implementation. However, Zenefits' customer support was responsive and helpful throughout the process. Overall, we find the payroll processing functionality to be a valuable asset, streamlining our operations and enhancing accuracy in employee compensation management.

Employee Data Management Review

We recently implemented Zenefits' Employee Data Management system in our company. The centralized database has streamlined our HR processes significantly. We appreciate how easy it is to update and access employee information, from personal details to job roles and compensation data. The self-service portal for employees is a standout feature, reducing the workload on our HR team. Staff can now update their own information and access important documents independently. The reporting capabilities are robust, allowing us to generate custom reports quickly. This has been invaluable for decision-making and compliance purposes. While the system is generally user-friendly, we found the initial setup process somewhat complex. However, Zenefits' support team was helpful in guiding us through it. Overall, we're satisfied with the efficiency and organization that Zenefits' Employee Data Management brings to our HR operations.

Performance Management Review

Zenefits' Performance Management functionality has significantly improved our HR processes. The user-friendly interface allows us to set and track goals efficiently, fostering better communication between managers and employees. We appreciate the customizable review templates, which enable us to tailor evaluations to our company's specific needs.

The 360-degree feedback feature has been particularly valuable, providing a more comprehensive view of employee performance. Real-time feedback capabilities promote ongoing dialogue and continuous improvement. However, we've noticed that the reporting tools could be more robust, as we sometimes struggle to generate the in-depth analytics we desire.

Overall, Zenefits' Performance Management has streamlined our review process and enhanced employee engagement. While there's room for improvement in reporting, we find it to be a solid solution for our performance management needs.

Recruitment and Onboarding Review

We find Zenefits' Recruitment and Onboarding functionality to be a solid addition to their HR suite. The applicant tracking system streamlines our hiring process, allowing us to post jobs, review resumes, and schedule interviews efficiently. The customizable career page helps attract candidates, while the collaborative hiring tools keep our team aligned.

The onboarding experience is smooth for both HR and new hires. Digital offer letters and e-signatures simplify paperwork, and the self-service portal empowers employees to complete tasks independently. We appreciate the ability to create custom onboarding workflows tailored to different roles.

While the system is user-friendly overall, we've noticed occasional glitches in the interface. Despite this minor drawback, Zenefits' Recruitment and Onboarding features have significantly improved our hiring and integration processes, saving time and reducing administrative burden.

Time and Attendance Tracking Review

Our experience with Zenefits' Time and Attendance Tracking has been largely positive. The system offers a user-friendly interface that simplifies clock-ins and clock-outs for our employees. We appreciate the mobile app functionality, allowing staff to manage their time from anywhere.

The automated time tracking and overtime calculations have significantly reduced errors and saved our HR team countless hours. We've found the reporting features particularly useful for analyzing attendance patterns and labor costs.

However, we've encountered occasional syncing issues between the time tracking module and payroll processing. Additionally, setting up complex scheduling rules can be challenging at times.

Overall, Zenefits' Time and Attendance Tracking has streamlined our processes and improved accuracy. While there's room for improvement, we're satisfied with its performance and the value it brings to our organization.

Basics

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Best for company size?

Small Business 9/10
Mid-sized Business 7/10
Large business 4/10

Industry Focus

Small and Medium-sized Businesses 9/10
Technology 8/10
Professional Services 7/10
Healthcare 7/10
Non-profit Organizations 6/10
Retail 6/10
Hospitality 5/10
Education 5/10