avatar Gusto Review

Gusto offers user-friendly payroll, HR, and benefits management for small businesses. Strengths include automation and compliance. Areas for improvement include limited reporting options and occasional customer service delays.

Visit site

What we love:

Employee Data Management

Robust system for storing and managing employee information, with user-friendly interface and secure data storage.

8/10

Payroll Processing

Highly automated, accurate payroll system with tax calculations, direct deposit, and compliance features.

9/10

Recruitment and Onboarding

Decent tools for hiring and onboarding, but lacks advanced features compared to specialized recruitment software.

7/10

Performance Management Review

Our experience with Gusto's Performance Management functionality has been largely positive. The system offers a user-friendly interface for setting and tracking employee goals. We appreciate the ability to conduct regular check-ins and performance reviews within the platform, streamlining our feedback process.

The 360-degree feedback feature has proven valuable, allowing us to gather input from multiple sources. However, we've noticed that the customization options for review templates could be more robust.

We find the real-time performance tracking particularly useful, as it enables us to address issues promptly. The integration with other Gusto modules, such as payroll and benefits, provides a comprehensive view of employee data.

While the Performance Management functionality meets most of our needs, we'd welcome more advanced analytics and reporting capabilities to further enhance our decision-making process.

Employee Data Management Review

We've been using Gusto's Employee Data Management functionality for several months now, and it's significantly improved our HR processes. The interface is intuitive, making it easy to input and update employee information. We appreciate the self-service portal, which allows our team members to access and modify their own data when needed. The system's ability to integrate with other HR tools has streamlined our onboarding and offboarding procedures. We've noticed fewer errors in payroll and benefits administration since implementing Gusto. One aspect we particularly value is the robust reporting feature, which helps us analyze workforce trends and make informed decisions. However, we'd like to see more customization options for these reports. Overall, Gusto's Employee Data Management functionality has enhanced our HR efficiency and accuracy. While there's room for improvement, we're satisfied with its performance and the time it saves our team.

Recruitment and Onboarding Review

Gusto's recruitment and onboarding features have significantly improved our hiring process. The applicant tracking system streamlines candidate management, allowing us to easily review resumes and communicate with potential hires. We appreciate the customizable offer letters and seamless e-signature integration.

The onboarding experience is smooth for both our team and new employees. Digital paperwork collection saves time and reduces errors. The self-service portal empowers new hires to complete necessary forms and access company information independently.

We particularly value the automated task assignments for various team members involved in the onboarding process. This ensures nothing falls through the cracks. While the functionality is robust, we'd like to see more advanced reporting options for recruitment metrics.

Overall, Gusto's recruitment and onboarding tools have enhanced our efficiency and new employee experience.

Time and Attendance Tracking Review

We've been impressed with Gusto's Time and Attendance Tracking functionality. It's user-friendly and integrates seamlessly with the payroll system. The mobile app allows our employees to clock in and out easily, even when working remotely.

We appreciate the automated overtime calculations and PTO tracking, which save us significant time and reduce errors. The customizable reports provide valuable insights into labor costs and productivity.

The geofencing feature ensures accuracy in time tracking for our field workers. However, we've noticed occasional syncing delays between the app and the main platform.

Overall, Gusto's Time and Attendance Tracking has streamlined our processes and improved transparency. While there's room for minor improvements, it's a solid solution for our business needs.

Payroll Processing Review

We've found Gusto's payroll processing to be efficient and user-friendly. The platform streamlines our entire payroll workflow, from calculating wages to handling tax filings. We appreciate the automatic tax calculations and deductions, which save us time and reduce errors.

The intuitive interface makes it easy to manage employee data, track hours, and process payments. We particularly like the ability to run payroll with just a few clicks. The automatic reminders ensure we never miss a deadline.

Gusto's direct deposit feature is reliable, and employees love having access to their pay stubs and tax documents online. The reporting tools provide valuable insights into our payroll expenses.

While the service isn't perfect, we find it to be a solid solution for our payroll needs, offering good value for the cost.

Basics

avatar

Advanced

avatar

Support

avatar

Technical

avatar

Best for company size?

Small Business 9/10
Mid-sized Business 6/10
Large business 3/10

Industry Focus

Small Businesses 9/10
Technology Startups 8/10
Professional Services 7/10
Retail 7/10
Restaurants 6/10
Healthcare 6/10
Non-Profit Organizations 5/10