avatar Easyship Review

Easyship streamlines global shipping with automated rates, labels, and tracking. Strengths include integrations and cost savings. Improvements needed in customer support responsiveness and platform stability during high-volume periods.

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What we love:

Order Management

Decent order management features, but lacks advanced customization options for complex fulfillment workflows.

7/10

Inventory Tracking

Basic inventory tracking functionality, but may not be sufficient for businesses with large or complex inventories.

6/10

Shipping Rate Comparison

Excellent shipping rate comparison tool, offering competitive rates from multiple carriers for easy cost optimization.

9/10

Analytics and Reporting Review

Easyship's Analytics and Reporting functionality has significantly enhanced our shipping operations. We appreciate the comprehensive dashboard that provides real-time insights into our shipping performance. The ability to track key metrics such as delivery times, costs, and carrier performance has been invaluable for optimizing our processes.

We particularly value the customizable reports that allow us to focus on specific aspects of our shipping data. The export feature enables easy sharing with team members and stakeholders. The visual representations of data, including charts and graphs, help us quickly identify trends and make informed decisions.

While the analytics are robust, we'd like to see more advanced predictive analytics features in future updates. Overall, Easyship's reporting tools have greatly improved our ability to monitor and improve our shipping efficiency.

Shipping Rate Comparison Review

We've been impressed with Easyship's Shipping Rate Comparison feature. It simplifies the process of finding the best shipping options for our business. The platform seamlessly compares rates from multiple carriers, saving us valuable time and effort.

We appreciate the ability to view rates side-by-side, considering factors like delivery speed, cost, and insurance options. This transparency helps us make informed decisions for each shipment.

The integration with our e-commerce platform is smooth, allowing for real-time rate calculations at checkout. This feature has improved our customers' experience and reduced cart abandonment rates.

While the interface is generally user-friendly, we occasionally encounter minor glitches. However, these issues are outweighed by the overall benefits. Easyship's Shipping Rate Comparison has significantly streamlined our shipping process and helped us reduce costs.

Order Management Review

We found Easyship's Order Management functionality to be robust and user-friendly. The interface is intuitive, allowing us to efficiently process and track orders from multiple sales channels. We appreciate the ability to automate order fulfillment, which has significantly reduced our processing time. The real-time sync with various e-commerce platforms ensures our inventory stays up-to-date across all channels. We particularly like the bulk order processing feature, which has been invaluable during peak seasons. One minor drawback is the occasional lag in syncing with certain platforms, but it's usually resolved quickly. The reporting tools provide valuable insights into our order trends and performance. Overall, Easyship's Order Management functionality has streamlined our operations and improved our efficiency. It's a solid choice for businesses looking to simplify their order processing and fulfillment tasks.

Returns Management Review

Easyship's Returns Management has streamlined our e-commerce operations significantly. The user-friendly interface allows us to process returns quickly and efficiently. We appreciate the automated refund system, which saves time and reduces errors.

The ability to customize return policies for different products and locations gives us flexibility in managing customer expectations. Real-time tracking of return shipments keeps both our team and customers informed throughout the process.

One standout feature is the analytics dashboard, providing valuable insights into return trends and reasons. This data helps us improve our products and reduce return rates over time.

While the system is robust, we'd like to see more integration options with third-party logistics providers. Overall, Easyship's Returns Management has greatly improved our customer satisfaction and operational efficiency.

Inventory Tracking Review

We've been utilizing Easyship's Inventory Tracking feature for our e-commerce business, and it's proven to be a valuable asset. The system allows us to monitor stock levels across multiple warehouses in real-time, helping prevent overselling and stockouts. We appreciate the automatic low-stock alerts, which prompt us to reorder before running out of popular items.

The user interface is intuitive, making it easy to update inventory counts and view product histories. We particularly like the ability to sync inventory across various sales channels, ensuring consistency across platforms. However, we did encounter occasional syncing delays during peak seasons.

While the reporting features are comprehensive, we'd love to see more customizable options. Overall, Easyship's Inventory Tracking functionality has significantly improved our inventory management processes, saving us time and reducing errors.

Basics

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Best for company size?

Small Business 9/10
Mid-sized Business 7/10
Large business 4/10

Industry Focus

E-commerce 9/10
Subscription Boxes 8/10
Marketplaces 7/10
Dropshipping 8/10
Small and Medium Businesses 7/10
Cross-border Commerce 9/10