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Cerner provides robust health information technology solutions, excelling in EHR systems and data analytics. Improvement areas include user interface design and customer support responsiveness to enhance overall user experience.

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What we love:

Electronic Health Records (EHR) Management

Robust, user-friendly EHR system with comprehensive features, though some users report occasional interface complexity.

8/10

Telemedicine and Remote Patient Monitoring

Solid telemedicine capabilities, but integration with third-party solutions could be improved for seamless experience.

7/10

Practice Management and Scheduling

Efficient scheduling tools and practice management features, with good customization options for various specialties.

8/10

Clinical Decision Support Systems Review

Cerner's Clinical Decision Support Systems (CDSS) have significantly improved our care delivery. The alerts and reminders help us stay on top of best practices and potential issues. We appreciate how the system integrates with our workflow, providing relevant information at the point of care.

The order sets and care plans are particularly useful, streamlining our processes and ensuring consistency. However, we've noticed occasional alert fatigue among staff. The system could benefit from more refined alert prioritization.

We find the drug interaction checks invaluable, but sometimes wish for more granular control over sensitivity settings. The evidence-based guidelines are generally up-to-date, though in rapidly evolving fields, we occasionally need to supplement with external resources.

Overall, Cerner's CDSS has enhanced our clinical decision-making and patient safety, despite some areas for improvement.

Electronic Health Records (EHR) Management Review

We've been using Cerner's EHR management system for several years now, and it's proven to be a robust solution for our healthcare facility. The user interface is intuitive, allowing our staff to navigate patient records efficiently. We appreciate the customizable templates and workflows, which have helped streamline our documentation process. The system's interoperability features have improved communication between departments and external providers. However, we've experienced occasional slowdowns during peak hours, which can be frustrating. Cerner's reporting capabilities are comprehensive, enabling us to extract valuable insights for quality improvement initiatives. The mobile access feature has been particularly useful for our physicians who need to review patient information on-the-go. While there's a learning curve for new users, Cerner's training resources and support team have been helpful in addressing our questions and concerns. Overall, we find Cerner's EHR management functionality to be a solid choice for our organization's needs.

Practice Management and Scheduling Review

Cerner's Practice Management and Scheduling functionality has been a solid addition to our workflow. We appreciate the intuitive interface that allows for easy appointment booking and rescheduling. The ability to view multiple providers' schedules simultaneously has improved our resource allocation.

The system's integration with billing and patient records streamlines our administrative tasks. We've noticed fewer scheduling conflicts and reduced patient wait times since implementation. However, we sometimes find the customization options limited, particularly for complex scheduling scenarios.

The reporting features provide valuable insights into practice efficiency and patient flow. We've leveraged this data to optimize our staffing and appointment slots. While generally reliable, we occasionally experience slow loading times during peak hours.

Overall, Cerner's Practice Management and Scheduling tools have enhanced our operational efficiency, though there's room for improvement in certain areas.

Healthcare Analytics and Reporting Review

Our experience with Cerner's Healthcare Analytics and Reporting functionality has been largely positive. We appreciate the comprehensive dashboards that provide real-time insights into various aspects of our healthcare operations. The system's ability to generate customizable reports has significantly improved our decision-making process.

We find the predictive analytics features particularly useful for identifying potential health risks and optimizing patient care. The integration with other Cerner modules ensures seamless data flow, enhancing the accuracy and relevance of our reports.

However, we've encountered occasional challenges with the system's learning curve. Some team members have found the interface less intuitive than expected. Despite this, the robust support from Cerner has helped us overcome most obstacles.

Overall, we believe the Healthcare Analytics and Reporting functionality has greatly enhanced our ability to deliver data-driven, quality care to our patients.

Telemedicine and Remote Patient Monitoring Review

We recently evaluated Cerner's telemedicine and remote patient monitoring capabilities. The platform offers a comprehensive suite of tools for virtual consultations and patient tracking. We found the video conferencing feature to be reliable and user-friendly, enabling smooth interactions between healthcare providers and patients.

The remote monitoring functionality impressed us with its ability to integrate data from various devices, providing a holistic view of patient health. Real-time alerts and customizable dashboards allow for efficient patient management and timely interventions.

However, we noticed some limitations in the mobile app's functionality, which could benefit from improvements. Additionally, the initial setup process was somewhat complex and required extensive training for our staff.

Overall, Cerner's telemedicine and remote monitoring features significantly enhance our ability to provide quality care outside traditional clinical settings, despite a few areas for potential refinement.

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Best for company size?

Small Business 3/10
Mid-sized Business 6/10
Large business 9/10

Industry Focus

Healthcare Providers 10/10
Pharmaceuticals 7/10
Insurance 8/10
Government Health Agencies 6/10
Medical Research Institutions 5/10
Long-term Care Facilities 7/10